Add Member Under Reporting Manager

API Endpoint

Use the following endpoint to add a member under a reporting manager:

POST https://public.doubletick.io/team/members

Request Headers

{
  "Authorization": "YOUR_API_KEY",
  "Content-Type": "application/json"
}

Request Body Parameters

{
  "reportingManagerPhoneNumber": "manager_number",
  "members": [
    {
      "name": "new_agent_name",
      "phone": "new_agent_number",
      "orgRoleId": "role_assigned_to_new_agent",
      "wabaAccess": [
        {
          "wabaNumber": "waba_number",
          "wabaRoleId": "waba_number_access_role"
        },
        {
          "wabaNumber": "waba_number_2",
          "wabaRoleId": "waba_number_access_role"
        },
        {
          "wabaNumber": "waba_number_3",
          "wabaRoleId": "waba_number_access_role"
        }
      ],
      "addToTeamDirectly": true,
      "sendInviteMessage": true
    }
  ]
}

Parameters

• reportingManagerPhoneNumber (string, required): Phone number of the reporting manager in international format.
• members (array of objects, required)
  • name (string, required): Member's full name.
  • phone (string, required): Member's phone number in international format.
  • orgRoleId (string, required): Organization role assigned to the member.
  • wabaAccess (array, required): Array of WhatsApp Business API (WABA) access objects:
    • wabaNumber (string, required): WABA number in international format.
    • wabaRoleId (string, required): Role Assigned for Waba Number.
  • addToTeamDirectly (boolean, required): Whether to add the member to the team directly.
  • sendInviteMessage (boolean, required): Whether to send an invite message to the member.

Response

Success Response (201)

{
    "success": true
}

Bad Request (400)

{
  "message": "error_message",
  "error": "Bad Request",
  "statusCode": 400
}

Unauthorized (401)

{
  "message": "Invalid public api key",
  "error": "Unauthorized",
  "statusCode": 401
}

Unprocessable Entity (422)

{
  "message": "invalid file type for audio: text/html; charset=utf-8",
  "error": "Unprocessable Entity",
  "statusCode": 422
}

Best Practices

• Ensure all provided phone numbers and role IDs are valid and registered.
• Use the correct reporting manager and verify their phone number.
• Confirm WABA access and roles before assigning members.