Get Customer Details

API Endpoint

Use the following endpoint to get customer details:

GET https://public.doubletick.io/customer/details?phoneNumber={customer_phone}&customerId={customer_id}

Request Headers

{
  "Authorization": "YOUR_API_KEY",
  "Content-Type": "application/json"
}

Query Parameters

Response

Success Response (201)

{
    "customer": {
        "name": "customer_name",
        "assignedToUser": "client_name",
        "phone": "customer_phone_number",
        "assignedUserNumber": "client_phone_number",
        "customFields": [
            {
                "id": "custom_field_id",
                "name": "message",
                "value": "2025-01-21T09:16:18.000Z",
                "type": "date"
            },
            {
                "id": "custom_field_id",
                "name": "message",
                "value": "2025-01-21T09:17:20.000Z",
                "type": "date"
            }
        ]
    }
}

• customer (object): Contains details about the customer.
  • name (string): Name of the customer.
  • assignedToUser (string): Name of the client assigned to the customer.
  • phone (string): Customer’s phone number.
  • assignedUserNumber (string): Phone number of the assigned client.
  • customFields (array of objects): List of custom fields associated with the customer.
    • id (string): Unique identifier of the custom field.
    • name (string): Name of the custom field.
    • value (string): Value stored in the custom field (in this case, a timestamp).
    • type (string): Data type of the custom field (e.g., "date").

Bad Request (400)

{
  "message": "error_message",
  "error": "Bad Request",
  "statusCode": 400
}

Unauthorized (401)

{
  "message": "Invalid public api key",
  "error": "Unauthorized",
  "statusCode": 401
}

Not Found (404)

{
  "message": "error_message",
  "statusCode": 404
}

Best Practices

• Always include either phoneNumber or customerId in the request.
• Ensure that customer data is updated regularly for accurate retrieval.
• Use the correct API key and verify permissions before making a request.