Remove Custom Fields and/or Tags from Customer

API Endpoint

Use the following endpoint to remove fields or tags from a customer:

POST https://public.doubletick.io/customer/remove-tags-custom-fields

Request Headers

{
  "Authorization": "YOUR_API_KEY",
  "Content-Type": "application/json"
}

Request Body Parameters

{
  "phone": "customer_number",
  "tags": ["tag_name", "tag_name"],
  "customFields": ["field_name", "field_name"],
  "wabaNumber": "your_waba_number"
}

Parameters

• phone (string, required): The phone number of the customer in international format.
• tags (array of strings, optional): An array of tag names to be removed.
• customFields (array of strings, optional): An array of custom field names to be removed.
• wabaNumber (string, required, optional): Integration WABA number with country code.

Response

Success Response (201)

{
  "customFields": {
    "removed": ["new field1", "new field"],
    "errored": []
  },
  "tags": {
    "removed": ["team lead", "team member"],
    "errored": []
  }
}

Bad Request (400)

{
  "message": "error_message",
  "error": "Bad Request",
  "statusCode": 400
}

Unauthorized (401)

{
  "message": "Invalid public api key",
  "error": "Unauthorized",
  "statusCode": 401
}

Unprocessable Entity (422)

{
  "message": "invalid file type for audio: text/html; charset=utf-8",
  "error": "Unprocessable Entity",
  "statusCode": 422
}

Internal Server Error (500)

{
  "statusCode": 500,
  "message": "Internal server error"
}

Best Practices

• Ensure that customer phone number and custom field/tag names are valid before making the request.
• Use this API to maintain clean and relevant customer data.
• Regularly update and manage customer fields/tags for better segmentation.