Unassign Team Member to Chat
Easily unassign team members from customer chats using the DoubleTick API, ensuring flexible and efficient support management. πβ
API Endpoint
Use the following endpoint to unassign a team member from a chat:
POST https://public.doubletick.io/team-member/unassign
Request Headers
{
"Authorization": "YOUR_API_KEY",
"Content-Type": "application/json"
}
Request Body Parameters
{
"customerPhoneNumber": "customer_number",
"wabaNumber": "your_waba_number"
}
Parameters
customerPhoneNumber
(string, required): The customerβs phone number in international format from which the team member should be unassigned.wabaNumber
(string, required): The registered WhatsApp Business API number in international format.
Response
Success Response (201)
{
"success": true
}
Bad Request (400)
{
"message": "error_message",
"error": "Bad Request",
"statusCode": 400
}
Unauthorized (401)
{
"message": "Invalid public api key",
"error": "Unauthorized",
"statusCode": 401
}
Best Practices
- Verify the customerβs phone number is correct before making the request.
Updated 11 days ago
Whatβs Next
Explore more message types and enhance your WhatsApp communication with DoubleTick API