Get Chat Window Status

API Endpoint

User the following endpoint to get chat window status:

GET https://public.doubletick.io/chat/status

Request Headers

{
  "Authorization": "YOUR_API_KEY",
  "Content-Type": "application/json"
}

Request Body Parameters

{
  "customerPhoneNumber": "customer_number",
  "wabaNumber": "your_waba_number"
}

Parameters

• customerPhoneNumber (string, required): The customer's phone number in international format.
• wabaNumber (string, required): The WhatsApp Business API number in international format.

Response

Success Response (201)

{
  "customerPhoneNumber": "customer_number",
  "wabaNumber": "your_waba_number",
  "isOpen": false
}

Unauthorized (401)

{
  "message": "Invalid public api key",
  "error": "Unauthorized",
  "statusCode": 401
}

Best Practices

• Ensure phone numbers are valid before making the request.