Get Team

API Endpoint

Use the following endpoint to retrieve the team details:

GET https://public.doubletick.io/team

Request Headers

{
  "Authorization": "YOUR_API_KEY"
}

Response

Success Response (201)

{
    "data": [
        {
            "id": "user_id",
            "name": "agent_name",
            "phone": "agent_number",
            "email": "agent_email_address",
            "joinDate": "2024-11-26T11:02:31.855Z",
            "reportingManager": [
                {
                    "id": "manager_id",
                    "name": "manager_name",
                    "phone": "manager_number",
                    "email": "manager_email",
                    "joinDate": "2023-08-25T13:14:26.037Z"
                }
            ],
            "orgRoleName": "TEAM_LEAD",
            "orgRoleId": "organization_role_id",
            "isOrganizationOwner": false
        }
    ]
}

• data (array): List of agents in the organization.
  • id (string): Unique identifier of the agent.
  • name (string): Name of the agent.
  • phone (string): Phone number of the agent.
  • email (string): Email address of the agent.
  • joinDate (string): Date and time when the agent joined (ISO format).
  • reportingManager (array): List of managers assigned to the agent.
    • id (string): Unique identifier of the reporting manager.
    • name (string): Name of the reporting manager.
    • phone (string): Phone number of the reporting manager.
    • email (string): Email address of the reporting manager.
    • joinDate (string): Date and time when the manager joined (ISO format).
  • orgRoleName (string): Role of the agent within the organization (e.g., "TEAM_LEAD").
  • orgRoleId (string): Unique identifier for the organization role.
  • isOrganizationOwner (boolean): Indicates whether the agent is the owner of the organization (true or false).

Unauthorized (401)

{
  "message": "Invalid public api key",
  "error": "Unauthorized",
  "statusCode": 401
}

Best Practices

• Regularly update team information to maintain accuracy.
• Use the Get Team API to sync your internal database with the latest team hierarchy.