Webhook
Enable real-time event notifications with the DoubleTick Webhook API, allowing seamless tracking of message status, customer responses, and automation triggers. 🚀
API Endpoint
Use the following base endpoint for webhook operations:
https://public.doubletick.io/v2/webhook
Features of Webhook API
With the Webhook API, you can:
- Receive real-time updates on message delivery, customer responses, and status changes
- Automate workflows based on incoming webhook events
- Ensure timely tracking of WhatsApp interactions
Supported Webhook Events
Message Status Updates
Receive notifications when a message is sent, delivered, read, or failed.
Incoming Customer Messages
Capture messages sent by customers in real-time.
Template Message Status
Track the approval, rejection, or delivery status of template messages.
Configuring Webhooks
To set up webhooks, configure your callback URL in your DoubleTick dashboard under Settings > Webhooks. Ensure your server is ready to receive incoming webhook requests.
Best Practices
- Validate webhook payloads to ensure data integrity.
- Use secure endpoints (HTTPS) to prevent unauthorized access.
- Implement logging mechanisms to track webhook events for debugging.
Updated 21 days ago
What’s Next
Explore more message types and enhance your WhatsApp communication with DoubleTick API