Get call permissions

Returns whether your WhatsApp number can call a customer, and how many calls and call-permission requests remain.

Before you call

  • Pass your connected WhatsApp number in wabaNumber and the DoubleTick customerId.

How it works

  • isEligible.allowed is false with a reason when calling is unavailable, e.g. SERVICE_PROVIDER_NOT_SUPPORTED, COEX_NOT_SUPPORTED, BM_NOT_VERIFIED.
  • startCall.allowed says whether you can call now; maxAllowed and currentUsage show the 24-hour call allowance.
  • callPermissionRequest shows whether you can ask the customer for call permission, requests left today and this week, and reset times.
  • When the customer is blocked, only isBlocked: true is returned.
  • Returns 400 if the customer is not found.

Rate limit

  • 1 request per second.
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Query Params
string
required
string
required
string
string
Responses
200

Permission status returned

400

Invalid request

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