API Reference

Assign team member to chat

post
https://public.doubletick.io/team-member/assign

Assign a team member to an individual customer chat or a WA group chat. Provide either customerPhoneNumber (for individual chats) or groupId. Exactly one of the two must be supplied.

Recent Requests
Log in to see full request history
TimeStatusUser Agent
Retrieving recent requests…
LoadingLoading…
Body Params
string
length between 7 and 15

Phone number of customer (required if groupId is not provided)

string

GroupId of the WA group (required if customerPhoneNumber is not provided)

string
required
length between 7 and 15

Phone number of the agent to assign

boolean

Boolean to assign user even if chat is already assigned

string
length between 7 and 15

Integration Waba Number with country code (only applicable when customerPhoneNumber is used)

Responses
201

Updated 6 days ago

Language
Credentials
Header
LoadingLoading…
Response
Click Try It! to start a request and see the response here! Or choose an example:
application/json

Updated 6 days ago