API Reference

Fire Custom Event

post
https://public.doubletick.io/custom-events/fire

Fire a custom event directly from your own systems (CRM, order management, etc.). Use it to track events wherever they happen, and see them in Funnel alongside your WhatsApp conversation data.

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Body Params
string
required
length between 3 and 100

Name of the custom event to fire. Must match the name of an event already configured for the organization.

string

Optional. ID of the bot to associate with this event execution, if applicable — the event can be fired without one.

string
required

The WABA number of the WhatsApp integration the event is fired on.

string
required

The phone number of the customer the event is fired for.

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