Accept incoming call

Accepts an incoming WhatsApp call and joins its session from your WebRTC client.

Before you call

  • Your organization needs a calling licence or add-on, and the API key's user needs permission to receive calls for the call.
  • Send callId of the ringing call, with your WebRTC sdp and sdpType; deviceId is optional.
  • The call must still be ringing; set reconnect to true only to rejoin a call you already answered.

How it works

  • Answers the call on WhatsApp and marks it in progress; the response includes callStartedAt, chatId and the customer's details.
  • Answering through the API does not assign the chat to you.
  • Returns 422 if the call is not found, already answered or closed, its number is disconnected, or you are already on another call.
  • With reconnect, only the user already on the call can rejoin.
  • Browser (WebRTC) calls only: other calls return 400 Calling is not supported on this number.

Rate limit

  • 60 requests per minute.
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Body Params
string
required
string
required
string
required
boolean
string
Responses
200

Call answered

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