API Reference

Create Note

post
https://public.doubletick.io/notes

Create a customer note attached to a chat. Rate limit: 60 requests per minute per organization.

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Body Params
string
required

Text content of the note

string
required
length between 10 and 15

The phone number from which the message is sent, with the country code

string
required
length between 10 and 15

The phone number to which the message is sent, with the country code

entities
array of objects

Optional entities (e.g., users) mentioned in the note that should receive notifications

entities
Responses

Updated 3 months ago

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Updated 3 months ago