API Reference

Create Note

post
https://public.doubletick.io/notes

Create a note attached to a customer chat or a WA Group chat. Use to + from for customer chats, or groupId for WA Group chats. Rate limit: 60 requests per minute per organization.

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Body Params
string
required

Text content of the note

string

The groupId of the WA Group. Use this instead of to/from when creating a note for a group chat.

string
length between 10 and 15

The WABA phone number with country code. Required when not using groupId.

string
length between 10 and 15

The customer phone number with country code. Required when not using groupId.

entities
array of objects

Optional entities (e.g., users) mentioned in the note that should receive notifications

entities
Responses

Updated about 1 month ago

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Updated about 1 month ago

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