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AI summary of a completed PSTN call, looked up by call ID. Works for AI-bot and human-agent calls, inbound and outbound. Read-only: it never triggers summary generation. The summary is generated automatically after the call ends, provided call summarisation is enabled for the organization; until it is ready the endpoint responds with 202, so retry after a few seconds. Requires PSTN calling to be enabled for the organization. Only PSTN calls of your own organization are returned; WhatsApp calls are not supported.
Rate limited to 30 requests per minute, per organisation and call ID.
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Responses
401
Unauthorized — the API key is missing.
403
Forbidden — PSTN calling is not enabled for the organization, the API key is invalid/revoked, the caller IP is not on the key's allowlist, or the key has browser access disabled.
404
Not found — no call exists for the given callId, or it does not belong to your organization. WhatsApp calls are also reported as not found.
422
Unprocessable Entity — a summary can never be generated for this call, for example the call was too short, no speech was detected, or it ended without a recording.
429
Rate limit exceeded — 30 requests/min, keyed per org+call ID.
Updated about 6 hours ago
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