Returns the AI summary of a PSTN or WhatsApp call.

Before you call

• callId must be a PSTN or WhatsApp call in your organization, otherwise the request fails with 404.
• For a PSTN call, PSTN calling must be enabled for your organization, otherwise the request fails with 403.

How it works

• 202 means the call is still live or the summary is still being generated; retry after a few seconds.
• An ended call can stay 202 for up to about 10 minutes while its recording or transcript arrives.
• The response has callId, channel, callType, direction, the call's numbers, callStartTime, callEndTime and summary (recap, keyPoints, nextSteps).
• agentNumber is left out when no person handled the call.
• 422 with reason INSUFFICIENT_AI_CREDITS means your AI credits ran out; any other 422 means no summary will ever be made, so stop retrying.

Rate limit

• 60 requests per minute.